Crackdown on fake shops

Partnership action tackles Britain's High Streets being overrun by Organised Crime Groups.

Rip-off Britain strikes again

UK Government told it must urgently “get to grips” with shoppers being ripped off - we explore the findings from the latest Consumer Detriment Survey.

BOOK YOUR PLACE NOW!

Our Annual Conference is the leading training and networking event for those working in the world of consumer protection - this year in Blackpool.

New funding for Trading Standards

CTSI announces the securing of much-needed investment of £10 million from the UK Government for Trading Standards services across England.

The DMCC Act 2024 is coming

Our essential Introduction to the DMCC Act Webinar for Businesses is FREE for all UK Businesses. Book or share now!

UK’s Trading Standards responds to latest Which? research

Almost 90% of products entering UK fail safety tests

Trading Standards issue pre-Christmas safety warning to consumers to be on guard from deadly toys, exploding batteries and electric shock from dangerous electrical products.

Scammers use CTSI Logo to steal money

Neither CTSI nor its members ever ask for funds to pursue cases. CTSI urges UK consumers to ignore and report any scammers using the CTSI Logo or other CTSI branding to deceive them into handing over money.

What's the real cost of buying online?

New CTSI report released to spotlight issues with third-party sellers on online marketplaces and what needs to be done to tighten up the UK supply chain.

The Approved Code Scheme

Run by CTSI and backed by government, the Approved Code Scheme helps consumers find reliable companies, who have all signed-up to strict Codes of Practice - while helping to raise business standards across our sectors.

‘Absolute chaos’ in food security

CTSI's latest release explores how the next government must prioritise the resourcing of Trading Standards to avoid a major threat to food safety.

Welcome to CTSI

Founded in 1881 (as the 'Incorporated Society of Inspectors of Weights and Measures'), today's Chartered Trading Standards Institute (CTSI) is one of the world’s longest-established organisations dedicated to the field of Trading Standards and Consumer Protection. After more than 140 years of progress, we remain immensely proud of our close association with the Trading Standards profession and the vital work it continues to do – promoting fair business practices, tackling rogue traders and, ultimately, protecting UK consumers. To keep up-to-date with CTSI's work, you can register to the CTSI channel on WiredGov or follow us on X (previously Twitter), Facebook or LinkedIn.

Our CTSI Community

CTSI Members – and the wider Trading Standards profession – includes people from a diverse range of backgrounds, cultures and life experiences. We love meeting them all - and hearing about their work, their passions and their interests, learning about their various festivals and celebrations, and understanding what makes them tick.

Visit 'Our CTSI Community' pages for more

FEATURE - Lent me your ear...

Jessica Merryfield reflects on the subtle impact that Trading Standards has during Easter time and shares some 'Easter Eggs' that show how hints of the Easter Story can be found in our every day lives.

Say Hello to... the CTSI London Branch Race and Equalities Group

08 April 2025 : the CTSI London Branch Race and Equalities Group was an exhibitor at the 15^th Anniversary REACH Society's Annual Career Conference in Bloomsbury, London. The REACH Society plays a vital role in connecting talent from black and ethnically diverse communities to employers who recognise the benefits of a diverse workforce.